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SERVICE

SERVICE

Growing requirements in terms of quality and responsiveness from customers in the construction industry have made after-sales services a key factor for suppliers and dealers.

The high quality of BMS brand equipment is therefore not enough to ensure the reliability, safety and performance of construction site equipment, effective technical assistance and accurate operating checks are fast becoming an essential tool to meet customer requirements throughout the lifetime of their equipment. BMS can rely on experienced, extensively trained staff. Experts in hydraulic and electrical systems and equipment, with an extensive knowledge of the structural features and performance of booms and frames are there to provide advice on the most suitable solution for your business.

Our technical assistance department supports our customers throughout the life cycle of their equipment from the selection of the machinery best suited to work under extraordinary workloads to its homologation and the performance of the accurate preventive and diagnostic checks required to preserve the value of your investment in the long term.

BMS technical services provides with well educated, experienced and competent expert team, fast and optimum price policy, findable spare parts, innovative solutions to customers in short time.

BMS has set its goal to advance its customers relations even farther, correctly understand behaviour of the customer and correctly respond to demand and requirements. In order to ensure continuity after the conclusion of production and sales processes, BMS continues its customer-oriented approach by taking the delivery, assembly, training about its usage, maintenance repair and spare parts supply and efforts for customer complaints in to consideration.

Aside from the expectations of the customers from the product and product features that would satisfy their needs, in case of any deficiencies in product, BMS provides all services.

With low costs of operation and maintenance, providing fast service and spare parts, providing high performance in the hard conditions and climate, BMS meet all expectations of customers exceedingly and with the optional solutions it analyzes every requirements instantly.

With our after sales service we aim to keep our customers satisfied with their investment throughout the lifetime of our machines, presenting to customers 7/24 after sale services, good repair and maintenance services.
We are always open to your suggestions, complaints or any feedback about our services.